Law Firms

Episode 10: Zach Abramowitz on Legal Tech Trends & Law Firms as Incubators

For Episode 10, we connected with Zach Abramowitz in Las Vegas during the Corporate Legal Operations Consortium (CLOC) conference. Zach is a lawyer, legal technology writer and entrepreneur. Zach handled mergers and acquisitions before he left the practice of law to launch ReplyAll.me, a tool that lets users have dynamic, live conversations (similar to a chat) and embed the conversation on a website as it unfolds.  You can check out a cool example from Bloomberg Big Law Business when Zach talked to Mary O’Carroll, head of Legal Operations at Google.

Zach also writes about legal tech for several outlets, including Above the Law. So, we talked to him about trends in legal tech (including the gaining popularity of contract analysis and automation tools) and how lessons learned by e-discovery software companies helped pave the way for other legal tech applications. We also talked to Zach about whether the next generation of legal tech companies may very well be hatched in law firms.

You can find Zach on LinkedIn, on Twitter @zachabramowitz or by email zach@replyall.me.

Legal Tech Founder Segment: Catherine Krow of Digitory Legal

We were also lucky enough to snag an interview with Catherine Krow, also an attorney and the founder of Digitory Legal, a cloud based legal budgeting and resource management platform. Digitory Legal is a great tool to help lawyers and their clients craft realistic and more accurate budgets for their legal matters.

You can learn more about Catherine and Digitory Legal on LinkedIn, Twitter (@cmkrow or @digitorylegal) or by email (support@digitorylegal.com) or phone (888-811-7211).

Things We Talk About in This Episode

Max Kellerman

Reply All

Above the Law

Kira

Doxly

Y Combinator

Gravity Stack

Zach’s Article in Bloomberg Big Law Business on Law Firms Developing Software

Episode Credits

Editing and Production: Grant Blackstock

Theme Music: Home Base (Instrumental Version) by TA2MI

Background Photo Above by Markus Spisk

Episode 8: Angie Hickey on the Benefits of Business People Holding Law Firm Leadership Roles

In Episode 8, we talk to Angie Hickey, CEO of the Chicago based law firm Levenfeld Pearlstein. Angie discusses the benefits of business people holding leadership positions in law firms. Angie is well positioned to talk about this topic because she is a CPA, has an MBA and has worked most of her professional life in law firms.

Angie explains that one of the main benefits of hiring business people to help run law firms is that it permits lawyers to focus less on business and governance issues and spend more time doing what they are trained to do–practice law.

Angie also points out that when law firms implement business strategies and systems, the client experience is improved. In fact to ensure their clients’ experience is the best it can be, Levenfeld Pearlstein created the “LP Way“, a five step structure the firm follows to deliver a consistent client experience.

Angie also discusses why collecting feedback is a must for improvement and that when business minded people get involved with law firms, they might have to push for change lawyers may not always want to make.

We also talk to legal tech founder Michael Chasin about Lexicata, a CRM (customer relationship management) and client intake app designed specifically for law firms. Lexicata helps lawyers stay on top of leads, automate client intake forms and provides analytics and insight into marketing efforts and referral sources so law firms can make better business decisions.

You can find Michael on LinkedIn and Lexicata on Twitter @lexicata.

 

Things We Talk About in This Episode:

Bloomberg Big Law Business Article: Law Firms Tap Business Acumen in Competitive Legal Market

The LP Way

The McKinsey 7S Framework

 

Episode Highlights

1:07    Angie started in finance, but ultimately took the CEO position.

2:15   The LP CEO position has real decision making authority–including over compensation.

4:03    Levenfeld Pearlstein was ahead of the curve on putting business people in leadership roles.

5:47    Smart law firms provide business professionals with the right tools and get out of the way.

7:25     What business people really bring to the table are systems and structure to enhance client experience.

9:12     The LP Way

13:16    Interview with Micheal Chasin of Lexicata

18:51    How LP gets client feedback.

19:47    They also collect internal feedback from lawyers and employees.

23:11    How LP has used tech to better the client experience.

 

Episode Credits:

Editing and Production: Grant Blackstock

Theme Music: Home Base (Instrumental Version) by TA2MI1

Episode 7: Atrium’s Augie Rakow & Max Cantor on Technology First Law Firms

For episode 7 we visited the San Francisco office of legal tech start-up Atrium and talked to Augie Rakow and Max Cantor. Augie is one of Atrium’s founders and Max heads up Atrium’s artificial intelligence efforts.

Atrium is actually two companies: Atrium LLP, a law firm focused on providing legal services to start-ups, and Atrium LTS (Legal Technology Services), the company providing operational and technological support to Atrium LLP.

Augie hatched the idea to launch Atrium with Justin Kan, a serial entrepreneur, angel investor and former partner at Y Combinator (a premier Silicon Valley incubator/accelerator that helped launch a few successful businesses like Dropbox, Airbnb and Stripe). Justin’s desire to create a legal tech start-up was at least partly fueled by his experience as a “power user of legal services.”

The talk with Augie and Max is wide ranging: Augie’s studies at divinity school, Max’s hobby of flying planes, why Atrium was founded and how it differs from the conventional law firm model. Augie and Max also discuss the tech Atrium is developing and their future plans.

In this episode we also talk to Jeremiah Kelman of Everchron, a great collaborative case management platform for litigators. If you want to learn more about Everchron, you can contact Jeremiah and his team at info@everchron.com.

 

Things we talk about in this Episode:

Nobuyoshi Ashibe the “Laurence Tribe of Japan”

Y Combinator

Twitch.tv

Article: What Should You Do With Your Crappy Little Services Business?

 

Episode Highlights:

1:14    How Atrium LLP & LTS is Structured

2:22    Augie Talks About His Experience at Divinity School

4:20    Max Discusses His Hobby – Flying Planes and His Tech Background

8:39    Augie Meets Justin Kan and Starts to Develop the Idea for Atrium

10:45  Interview With Jeremiah Kelman of Everchron

15:23   How Atrium Raised Money From Tech Investors

18:33   Augie Discusses Why it is Hard for Law Firms to Attract Professional Talent

19:54   Max Discusses the Atrium LTS Legal Tech Platform

21:47   Augie Learns Business Concepts from Atrium LTS

24:29   The Legal Products and Areas of Law on Which Atrium is Focused

25:35   Atrium’s Subscription Based Pricing Model

27:05   Max Discusses the Future of Atrium LTS Technology Development

 

Episode Credits:

Editing and Production: Grant Blackstock

Theme Music: Home Base (Instrumental Version) by TA2MI