Episode 29: Gyi Tsakalakis on Attorneys Using Tech To Improve Responsiveness and Strengthen Client Relationships
According to Clio’s Legal Trends Report, attorneys fail to respond to more than 60% of inquiries from prospective clients. This abysmal response rate is juxtaposed against surveys of in-house counsel reporting that, on a scale of 1 to 10, responding to client inquiries rates 8.8 in importance to them. Poor client communications should not be the…
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