ODR. What is ODR? Online Dispute Resolution.  That is the topic of discussion with New Era ADR cofounders Collin Williams and Rich Lee.

New Era ADR is an online claims dispute resolution platform that provides online mediation and online arbitrations.

Collin and Rich came up with the idea for New Era after they both served as General Counsel for a couple of Chicago based tech start ups. Collin was GC for online music instrument marketplace Reverb and Rich’s last role was general counsel for Civis Analytics. A data science company founded by technology vets from the 2012 Obama reelection campaign.

Collin and Rich are buddies and a couple of years ago they were commiserating about the inefficiencies in dispute resolution they dealt with as GCs. That is when the seeds for New Era were sown.

Fast forward to 2020, and the two got serious about launching an online dispute resolution company. Teaming up with the National Academy of Distinguished Neutrals New Era ADR provides experienced neutrals to oversee online arbitrations and mediations. The rest, as they say, is history (or at least history in the making).

Learn more about Collin and Rich.

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Episode Credits

Editing and Production: Grant Blackstock

Theme Music: Home Base (Instrumental Version) by TA2MI