UpLevel Ops Founder Stephanie Corey and COO Liz Lugones visit the podcast to tell us why a good legal operations program is a crucial to managing the business side of law, so lawyers can focus on practicing law.
Stephanie and Liz break down what legal ops is and what it entails. They say it boils down to managing the business aspects of law–from the people and processes to the technology used.
Stephanie and Liz also fill us on why the right people in the right roles improves efficiency and productivity and how well-defined processes can help ensure that everyone knows what they need to do and when.
Liz and Stephanie also emphasize that organizations just can’t just throw tech at a problem to fix it. To make any improvement in legal operations, whether it be adding technology or tweaking a process, the first step is understanding the current state of what is being improved, specific legal department needs and the needs of the clients it serves.
They explain why legal ops is not not a one-size-fits-all approach, and that tailoring solutions is crucial. To figure out what their clients need, UpLevel uses thorough assessments to understand the current environment of a legal department and its goals and current processes.
The episode closes out with a discussion about why legal operations is an ongoing process rather than a one-time project and the importance of being ready to adapt and evolve as needs change.
Things We Talk About in This Episode
Stephanie and Liz’s articles: